By Digital Democracy
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16 Feb, 2022
Today, governments are increasingly committed to digitizing public services and their administration, with the aim of making administrative procedures simpler and more accessible. Overall, this digital transformation of public administration can have consequences going beyond a simple modernization of the state, transforming the traditional models of governance, by being an instrument of open government. Indeed, the digital transformation of administrations can enable states to evolve towards a more horizontal model of governance relying on transparency and openness of public data, as well as promoting collaboration with civil society in the design of public policies. We aim at addressing the digitization of public action, for example by evoking the design of public services, the co-creation process with citizens, the use of artificial intelligence in administration, but also the challenges linked to the dematerialization of public services.